Figures & data quality
Interpret KPI tiles, estimates, warnings and quick entry correctly
The KPI tiles summarise the selected period across all productions. Where appropriate, a green or red percentage shows the change from the equivalent previous-year period. If no comparison is shown, the previous value may be zero or unavailable.
Meaning of the figures
| Figure | Calculation and meaning |
|---|---|
| Visitors | Total recorded attendance; missing values may be estimated from sold tickets |
| Revenue | Total revenue recorded in BI data |
| Occupancy rate | Sold tickets in relation to total effective capacity |
| Event days | Number of days classified accordingly through BI tags in the period |
| Performances | Number of events classified as performances through BI tags |
| Productions | Number of regular projects included, whether or not all BI figures are complete |
An ≈ before the visitor total means that at least one value was estimated from sold tickets. The estimate is useful for orientation but is not a substitute for confirmed attendance.
For occupancy, Artwork adds sold tickets and effective capacities across productions and calculates an overall ratio. It is not a simple average of the displayed project percentages.
Missing BI-tag warning
BI tags classify event types as performances or event days for reporting. If no BI tags have been linked to event types, the dashboard displays a warning. Performances and Event days remain zero even when calendar events exist.
Configure BI tags takes authorised users to event-type management. Assign the appropriate BI tags there. This does not change the events themselves; it defines how they contribute to reporting.
Recognising data gaps
Artwork flags productions that have events in the selected period but no overall or per-event visitor, ticket or revenue figures. These gaps pull the overall evaluation towards zero and should be reviewed before reporting.
A production is not considered a gap if all three figures have deliberately been marked Not relevant. This distinction identifies whether information is missing or genuinely does not apply.
Quick entry
Click a project name in the data-gap warning. Quick entry lets you record project totals for:
- visitors,
- sold tickets, and
- revenue,
or mark a figure Not relevant. Artwork refreshes the dashboard after saving. Open project takes you to the project's complete BI view.
Quick entry stores project totals
It does not distribute figures among individual events. If you need event-specific visitor, ticket or revenue data, open the project and use Per event mode there.
Checks before evaluation
- Does the selected range match the reporting period?
- Are BI tags assigned to the relevant event types?
- Have all reported data gaps been resolved?
- Are estimated visitor figures sufficient for the intended purpose?
- Are room and project capacities current?
- Have non-applicable figures been explicitly marked?
You can also create a project snapshot to preserve a reporting state. The BI Dashboard itself shows the currently available source data for the selected period.