Overview
Distinguish internal accounts, external workers, teams, and permissions
The Users area manages more than people with their own login. It also brings together freelancers, service providers, teams, permissions, and work-related data. Artwork uses this information in projects, shift plans, checklists, access assignments, and notifications.
Three types of record
| Type | Artwork login | Typical use |
|---|---|---|
| User | Yes | Internal staff and other people who work in Artwork themselves |
| Freelancer | No | External individuals who can be scheduled and given availability, terms, and qualifications |
| Service provider | No | Companies that can be scheduled as one unit and may contain several contacts |
Creating a freelancer or service provider does not grant access to the application. An internal account is created through an invitation followed by registration by the invited person.
User management tabs
| Tab | Content |
|---|---|
| Users | Search, sort, open, invite, and manage internal accounts |
| Freelancers & Service Providers | Search, filter, create, and edit external people and companies |
| Teams | Departments or work groups with members and their own icon |
| Permission presets | Reusable collections of individual permissions |
Visible tabs and actions depend on your role. Teams require team-management permission, while presets and full account administration are reserved for administrators.
Typical internal-user workflow
Accounts & invitations
Find users, invite several people, understand registration, and manage accounts.
Profiles & work data
Maintain personal data, operation plans, availability, work profiles, contracts, and time accounts.
External workers & teams
Create and distinguish freelancers, service providers, contacts, and teams.
Roles & permissions
Use global roles, individual permissions, and presets safely.
My account
Manage your contact details, visibility, language, chat, contrast, profile image, and password.
Connections to other areas
- Team membership can affect visibility in projects assigned to that team.
- Crafts and qualifications determine where a person is offered and can be assigned in the Shift Plan.
- Work patterns, contract rules, absences, and compensation days contribute to target hours and rule checks.
- Roles and permissions control not only menu entries but also individual actions inside an area.
Handle personal data carefully
Contact details, pay, contract values, and time accounts may be sensitive. Grant management permissions only to the responsible people and use the private switches for email and phone when they should not be generally visible.