Overview

The shift plan (German UI: Dienstplan / Schichtplan) is Artwork's staff scheduling module. Planners define shifts — time blocks that need a certain number of people with certain qualifications — and fill them with workers by drag & drop. Once a week is fully planned, the plan is committed ("festgeschrieben"): shifts become binding and the assigned staff are notified.

The duty roster: rooms × days on top, your workforce below

Core concepts

Concept	German UI	What it means
Shift	Schicht	A time block on a specific day with start/end time, a break, a craft and a required headcount. Shifts can stand alone (tied to a room and/or project) or belong to an event.
Craft	Gewerk	A trade or department (e.g. Ton, Licht, Bühne, Kostüm). Every shift belongs to exactly one craft, and workers can only be scheduled into crafts they are assigned to.
Qualification	Qualifikation	A role within a shift (e.g. Meister, Mitarbeiter). A shift defines how many people of each qualification it needs.
Worker	Mitarbeiter*in	Anyone who can take shifts: internal employees, freelancers and external service providers.
Commit	Festschreiben	Locking a planned time range. Committed shifts show a lock icon, changes are tracked, and workers are notified of their final roster.

How shifts relate to events and projects

Shifts are planned in the context of your venue:

Standalone shifts are created directly in the duty roster for a room and/or a project — typical for services that don't hang on a single event.
Event shifts are attached to a calendar event (a performance, rehearsal or setup) and appear inside that event's card. They can also be planned from the project's shift tab.

The sidebar module is labelled Shift plan (German: Schichtplan). Its entries:

Menu entry	Contents
Duty rosters	The main planning grid (The Duty Roster)
Shift plan list view	All shifts as a flat list
My Operational plan	Each worker's personal roster
Work time change requests	Staff correction requests for recorded working times
Shift plan Review requests	Review commit requests — only with the approval workflow active, approvers only
Shift plan Change list	Acknowledge post-commit changes — only with the workflow active
Requested duty rosters	Planners' own commit requests and their status — only with the workflow active
Compensation days overview	Dashboard of granted and open compensation days

The pages of this section

The Duty Roster

The main planning view: navigation, filters, display options, daily and list views.

Creating Shifts

Create and edit shifts, define required staff, use templates and time presets.

Assigning Staff

Drag & drop workers into shifts, qualifications, conflicts and overbooking.

Personal Roster & Working Time

Own duties, individual times, availability, correction requests, and overtime.

Rules, Violations & Compensation

Review working-time warnings, resolve violations, and track time off in lieu.

Committing & Approval

Lock the plan, the roster approval workflow, the change list.

Exports & Calendar Feed

PDF and Excel exports, personal calendar subscription.

Shift Settings

Configure crafts, qualifications, contracts, time presets, templates, rules, and the approval workflow.

Permissions

What you can do in the shift plan depends on your permissions (names as shown in user management, German originals in brackets):

Permission	Allows
View shift plan (Schichtplan einsehen)	Open the duty rosters, list view and exports
Shift planner (Schichtplaner)	Create, edit and delete shifts; assign and remove workers
Commit duty rosters (Dienstpläne festschreiben)	Commit rosters, or request approval when the workflow is active
See own operational plan (Mein Einsatzplan sehen)	Open the personal roster
Subscribe roster calendar (Dienstplan-Kalender abonnieren)	Subscribe to the personal roster as an ICS feed
View and edit shift settings (Schichteinstellungen einsehen und bearbeiten)	Manage the shift settings
Manage availabilities manually (Verfügbarkeiten manuell verwalten)	Maintain other people's availabilities
See staff info data (Personal-Infodaten im Dienstplan sehen)	Open the per-person KPI window
See hour accounts (Stundenkonten im Dienstplan sehen)	See everyone's working-time accounts and weekly hours
Pay out overtime (Überstunden auszahlen)	Manually pay out overtime

Approvers are not a permission

Who may approve commit requests is not controlled by a permission but by the user list of the duty roster release workflow in the shift settings.

Additionally, each craft defines who may schedule which type of worker into its shifts — see Shift Settings.

From draft to final roster

The roster combines three perspectives: planners work by event, room, and craft in the upper grid; the workforce panel shows each person's workload; and workers see only their own assignments in the operational plan. All views use the same data.

Choose a period and context. Work venue-wide or restrict the plan to a project, rooms, event types, and crafts.

Create demand. Add shifts manually or use time presets, templates, and template groups. Required qualifications reveal open positions.

Assign staff. Artwork checks qualifications, overlaps, availability, contracted hours, and work-time rules.

Review the plan. Focus on understaffed shifts, weekly hours, absences, and rule violations in grid, daily, or list view.

Commit or request approval. Finalise a calendar week per craft, notify workers, and keep subsequent changes traceable.

Shifts may belong to an event, only to a project or room, or stand on their own. This also covers office time, standby duties, and work that is not tied to one calendar event.