Working-time rules, violations & compensation days
Understand warnings, resolve violations, and document time off in lieu
Artwork checks shifts and individual working times against configured working-time rules. Warnings support planning but do not replace a professional or legal assessment. The rules applicable to a person come from their user contract.
Available rule types
| Rule type | What Artwork checks |
|---|---|
| Maximum working time per day | Counted work across one calendar day |
| Maximum consecutive working days | Working days without a sufficient free day |
| Maximum weekly hours | Counted work within a week |
| Rest before a working day | Time between previous work ending and the next workday |
| Rest before a public holiday | Required rest in the specific holiday situation |
| Rest between shift groups | Minimum interval between marked groups of shifts |
A rule has a name, description, threshold, warning colour, and active state. Defaults for compensation-day quantity and deadline can also be defined.
Why two people may receive different warnings
Rules are assigned to user contracts. Two people in the same shift may therefore be evaluated differently. If an expected warning is missing, check whether the rule is active, assigned to the correct contract, valid on the date, and supplied with complete shifts, breaks, and individual times.
Warnings while assigning staff
Artwork surfaces rule conflicts alongside overlaps, missing qualifications, absence, and multiple assignments. Depending on configuration, a planner may still continue. Technical permission to proceed does not mean the conflict has been resolved.
Resolving open violations
An open violation combines the person, period, triggering rule, and involved working times. Planners can:
- correct shifts or individual times,
- ignore a deliberately accepted violation with a reason,
- create a manual violation that was not detected automatically,
- record one or more compensation-day entitlements with deadline and reason.
Ignoring remains a documented decision
Ignoring removes an item from open processing, but does not make the plan compliant with the rule. Use a specific reason that remains understandable later.
Entitlement versus actual time off
Recording an entitlement and granting the actual free period are separate steps. The Compensation days overview shows open, planned, and completed entitlements and approaching deadlines.
Compensation can be granted as a full day or as a morning/afternoon half day. Artwork checks for existing shifts and special day conditions. After confirmation, shifts can be removed, or another date can be selected.
Review shifts that are removed
Removing assignments to grant a compensation day can create new staffing gaps. Check the affected shifts and inform everyone involved.
A grant can be revoked and remains traceable. The underlying entitlement then needs to be reassessed or scheduled again.
Public holidays and special cases
Artwork can mark special holiday compensation. Public holidays must be maintained correctly in the event settings, and the rule and contract must have been valid on the date.
Before closing a planning period
- Resolve or explain all open violations.
- Give manual violations meaningful descriptions.
- Complete compensation entitlements and deadlines.
- Check granted days for existing shifts.
- Ensure post-commitment changes have reached the approval workflow.